Privacy Policy

Your Privacy Matters to SterlingVaultCU

At SterlingVaultCU, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Account and transaction details

2. How We Use Your Information

Your information may be used for purposes such as:

  • Providing and managing banking services
  • Processing transactions
  • Improving our website and services
  • Sending updates and important account notifications
  • Responding to inquiries and customer support requests

3. Sharing of Information

We do not sell, rent, or trade your personal data. We may share your information with trusted third parties who assist us in operating our website, conducting our business, or serving you, provided those parties agree to keep this information confidential.

4. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to access, update, or delete your personal information. To make such a request, please contact us.

6. Cookies & Tracking Technologies

We may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect site functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us.